Below is a list of frequently asked questions. If you have a query that isn't listed here, or would like more information on any of the topics mentioned, please call us on 0870 405 4455.
Are your centres approved for use by groups like ours?
Can my PGL course be linked to the National Curriculum?
Can I see the centre before I decide?
Is my money safe with PGL?
What level of support can I expect from PGL staff?
Can you offer any help with organising and launching my trip?
What about my family – can they come too?
We are supported by LEAs throughout the country and every year thousands of schools entrust PGL with the organisation and co-ordination of their curriculum based adventure or adventure study courses.
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Each of our exciting activities or sessions, including Adventure, Science, ICT and Field Studies, is linked to the National Curriculum and the QCA Schemes of Work through our new learnlink™ resource. Each learnlink™ unit of study provides you with more detailed information about the particular unit, its learning objectives, vocabulary, links to the National Curriculum and QCA Schemes of Work, and expectations upon completion of the unit. For more information call us on 0870 405 4455.
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Can I see the centre before I decide?
PGL encourages first-time travellers and leaders who are not familiar with the PGL experience to attend inspection visits and preview weekends at PGL centres. These events provide you with the opportunity to view the surroundings, accommodation and facilities, and question our staff regarding safety, PGL practices, or any other aspect of your trip.
Full board accommodation at the centre is provided free of charge and is available for up to two leaders per group. Back to top of page>
Our ABTA bond is your absolute guarantee of financial security. If a non-bonded company collapses, your school/group may not be able to recoup your payments. PGL has been a member of ABTA for over 20 years. For groups travelling by air we are also ATOL bonded.
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What level of support can I expect from PGL staff?
PGL Head Office Staff will assist you with your booking.
At our Head Office in Ross-on-Wye our team is responsible for the smooth running and co-ordination of your course booking, from initial enquiry and planning through to completion.
Our advisers have an in-depth knowledge of all our courses and centres and will help you make the best decision to suit your requirements.
Once you arrive at your chosen PGL Centre, there is a whole team of professional, trained staff, dedicated to looking after you and your group. Each group is also allocated their own “Groupie” who will help supervise and entertain the group outside activity times, including in the evenings, through a structured daily programme.
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Can you offer any help with organising and launching my trip?
Once you have made your no obligation provisional booking you will receive a Party Leader’s booking pack which includes:
PGL Party Leader Booking Guide - your comprehensive guide with tips on how to organise your trip and an explanation of what you will receive from PGL at each stage of the booking process.
PGL Codes of Practice - containing detailed information regarding health and safety and risk assessment systems and procedures. Specific risk assessments for each centre are also available and will save you a lot of precious time.
PGL publicity material - to help you advertise and promote the trip:
- Large posters to advertise the course.
- Information for each group member and their parents explaining the course in detail. A template of a letter to send out to parents to promote the trip is also available.
- A CDR PowerPoint presentation which you can use for promotional purposes.
- For some courses there is a DVD available, giving groups and parents an insight into the excitement and adventure of a PGL course.
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What about my family – can they come too?
In addition to the various early booking, group and multi-group discounts, we also offer FREE places for Party Leaders and accompanying staff, and concessionary places for their families.
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