PGL's Business Values

PGL Travel Ltd was purchased by Holidaybreak Plc in May 2007. Together with our fellow businesses NST, NST Ireland, Studylink and European Study Tours, we form the Education Division of Holidaybreak Plc. All companies specialise in the educational travel market and we're proud that PGL's CEO Martin Davies is also the Group Chief Executive of Holidaybreak's Education Division.

The Education Division aims to retain our market-leading position - and extend the gap between ourselves and our competitors. We plan to do this by working to a set of business values which you will become familiar with once you join the PGL staff team.

Our Vision

By 2012 the Education Division will lead the active learning market in the UK and Ireland. The Division will have established a position in at least one key international market.

Our Values

The following values are the result of workshops held with staff across a selection of departments, locations and job roles:

Customer First

The customer is at the heart of everything we do. We will deliver our brochure promises and more, providing all of our customers with positive and meaningful experiences.

Respect

We treat our customers, suppliers and one another with respect, embracing our differences and recognising and rewarding everybody's contribution to our success.

Learning

We deliver quality learning experiences, helping our customers to discover their abilities, grow and develop in a safe and secure environment. We will support and encourage our own people to reach their full potential and be the best they can be.

Teamwork

We value people who are passionate about their work, people who work openly and productively: taking responsibility and supporting each other to create a positive community to work in.

Fun

We create a fun experience for our customers and believe that work should also be enjoyable. We believe that having fun and work and being professional are not mutually exclusive. being part of something that matters, and working on products we believe in is fulfilling and rewarding.

Action

We believe that doing is better than talking about doing. When we see decisions that need to be made, things that can be improved or opportunities that can be taken up, we act quickly, positively and decisively.

Together with the Divisions' Business Priorities, these values will help you to understand how PGL works, what we're working together to achieve and to make you feel valued and that your work is contributing to a rewarding, dynamic and successful business.