This senior position oversees the retail functions of the centre - the bar, gift shop and vending units around the site to ensure profits are maximised.
Our Retail Supervisors are responsible for ensuring the smooth running of the retail facilities. In practise this means providing high standards of customer service, the cleanliness of the retail/bar outlets and accurate accounting of all monies and stock as well as maximising any potential profits.You'll lead a team of Retail Assistants by motivating, providing appropriate resources and organising their daily routine in order to provide the highest standards of retail service delivery.You'll also work to maintain high levels of staff retention and oversee your team's professional development, with assistance from PGL's Learning and Development Team.We’re looking for people with previous experience of working in retail, excellent customer service skills and a working knowledge of Microsoft Office software for this role.
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