working as a
Retail Assistant

Things have moved on from lunchtime 'tuck shops!' Our retail outlets are professionally run, branded operations. Whether you are stock taking, stacking, scanning or serving this role will keep you busy and suits people with previous retail experience.

This role offers individuals the chance to work as part of a highly motivated team, in a professional, friendly and supportive environment. A background in retail, bar or customer service is desirable; although not always necessary as full training will be provided. You may have the chance to try your centre's activities during your free time, building up your personal competency in the process. You may also participate in evening entertainments for our guests.

At some of our locations, this role is combined with that of a Housekeeping Assistant (Beam House, Court Farm, Hillcrest Winmarleigh Hall and Château de Grande Romaine). At other centres where there is no specific on-site shop, this role comprises mainly of Bar Retail duties and is combined with Housekeeping Assistant duties (Hameau les Ages, Lou Valagran, Mimosa and Domaine de Segries).

Skills

Key Responsibilities

All of our centres have a gift and tuck shop where guests can buy all manner of PGL related goodies as well as refreshments, souvenirs and confectionary. Some of our larger centres also have onsite bars which are open in the evening for PGL’s adult guests and staff – these are also staffed by our Retail Assistants.

At some of our smaller centres this role is combined with that of housekeeping or General Assistant so you will spend your time between the roles. The gift and tuck shops are open on a daily basis and are where you will predominantly be based.

Learning and Development

At PGL, working as a Retail Assistant, you will gain invaluable knowledge, skills and experience whilst working towards nationally recognised qualifications, all free of charge. Previous retail experience is not essential but will strengthen your application. If you are new to PGL and/or have limited retail experience within the Retail sector you will automatically be enrolled onto our award winning Apprenticeship Foundation Programme.

This includes a Level 2 Certificate in Hospitality and Operational Support. This is delivered and assessed in the work place and is supported by a comprehensive centre induction, regular observations, feedback and performance reviews.  You will then be eligible to continue your studies by enrolling onto an Intermediate Apprenticeship in Retail.

Progression Opportunities

There are a number of opportunities for you to extend your experience, knowledge and skills at PGL. We encourage all our employees to create and maintain a Personal Development Plan (PDP) that can be used to identify and work towards their career goals

This is supported by our extensive range of formal and informal development opportunities. Career progression routes for Retail Assistants include roles such as Retail / Bar Supervisor / Manager or Retail and Finance Manager.

Who does this job?

Natalia Szczepanek, Liddington

I’ve worked at Little Canada in my first year in the Houskeeping Keeping team whilst learning English. I then became an instructor for three seasons at Osmington Bay, White Cliff Bay, in France and Liddington.

My job as a Retail Assistant is fun and enjoyable. We are strongly customer focused department responsible for the guest gift shop and staff entertainment.

I like working in a small team, we have all become good friends. I also get the opportunity to travel, visit new centres and meet new people.

My first year was a big challenge to learn English then it becomes a great new life style, travelling, taking training opportunities and getting qualifications.

It’s a great community atmosphere. It’s always something to do! You will never be bored living on centre.

Working with PGL is different, interesting and fun! PGL give you a variety of training and development and it’s a chance to work in an international team.
 

 

Staff Package

Wages

All new Retail Assistants with no or limited previous experience will join our Apprenticeship Foundation Programme and receive £136.56 per week in the UK and £86.00 overseas. Retail Assistants that graduate from the Apprenticeship Programme will move on to NMW (up to £273 per week) in the UK and an increased wage overseas.  

Accommodation

Retail Assistants will receive on site accommodation at a highly subsidised £35.56 per week, inclusive of all bills, so there is no need to worry about council tax or utilities. Any Retail Assistants working overseas will receive free accommodation.

Meals

Apprentice and overseas Retail Assistants will receive their meals free. For UK graduate Maintenance Assistants a meal package option is available which works out at just £1.90 per meal (£40.00pw). This includes breakfast, lunch and evening meal – even on your days off! There’s always a fresh salad bar option as well as soup and a cooked main course, dessert, fresh fruit and hot drinks.

Uniform

As a Retail Assistant your staff package will include a practical and durable PGL staff uniform with no deposit required. The uniform you are given depends on your job role, working location and contract length.

Barton Hall

Barton Hall

Barton Hall is a country mansion located on the ‘English Riviera’ near Torquay in South Devon. Torquay, (with its Blue Flag Award-winning beaches, pubs, shops and restaurants) is just four miles away.

Boreatton Park

Boreatton Park

With 250 acres of land, calm lakes, flowing rivers and ancient woodland; Boreatton Park in Shropshire is one of PGL's largest UK Centres and during peak season has over 250 staff looking after almost 1,000 guests.

Caythorpe Court

Caythorpe Court

Close to Nottingham and only 40 minutes from the nearest beach, Caythorpe Court has been specifically created to meet the needs of school, college and youth groups and is a great place to live and work.

Dalguise

Dalguise

Dalguise is absolutely perfect for people who love nature and the great outdoors. There is endless exploring to be done in the dramatic and tranquil Scottish landscape that surrounds the centre.

Liddington

Liddington

After substantial development, Liddington which is just outside Swindon is now PGL's newest and biggest centre catering for up to 1000 guests and 250 staff at any one time.

Little Canada

Little Canada

Little Canada is set in over 48 acres of ancient woodland between the towns of Ryde and Newport on the Isle of Wight and is situated along the tidal waters of Wootton Creek.

Marchants Hill

Marchants Hill

Located in an idyllic position amidst the wooded Surrey countryside and right next door to the ‘Devils Punchbowl’ Marchants Hill is perfect for Mountain Bikers and is only 1 hour from central London.

Osmington Bay

Osmington Bay

Osmington Bay is perfect for pretty much everything and everyone offering opportunities in Watersports and Field Studies all in one amazingly beautiful location. With 150+ residential staff, you are guaranteed to have someone to enjoy it with.

Windmill Hill

Windmill Hill

Windmill Hill spans just 21 acres but don't let this put you off as it has fantastic on-site facilities, with several small lakes, an indoor sports hall and BMX track. It’s only 1.5 hours from central London!

Job Search

Job Search

Key PGL Facts

Key PGL Facts

Need more convincing to apply? Surely not, but if so – here are a few ‘must know’ key facts:

  • we employ over 3,000 people every year
  • over 400,000 guests visit a PGL centre every year
  • we are old! We have been providing activity holidays since 1957 (almost 60 years)
  • we have the most competitive staff package
  • we are the employer of choice within the outdoor activity industry!