PGL pre-employment

AIGL training courses

Activity Instructor Training

Everyone who joins PGL in a guest facing role will be required to complete our nine day residential training and selection course. The courses are generally held at one of 3 of our UK centres, Boreatton Park, Caythorpe Court and Marchants Hill.

The programme aims to give you a fundamental set of skills to enable you to deliver activity sessions, organise evening entertainments and most importantly how to ensure your group has the best stay possible. During the course you will receive training in the following areas:

  • Delivery Skills
  • Facilitation and planning
  • Working Healthily and Safely
  • Dealing with challenging behaviour
  • Working with Children and vulnerable adults
  • First Aid
  • Customer care and Inclusivity
  • Training in how to deliver  3 core PGL activities

Course Requirements:

The course is designed to be supportive and to give you all of the necessary skills and information to successfully meet the assessment criteria. Any learning difficulties or special requirements can be supported – just make sure you disclose this information to us.

At the end of the course you will need to have passed all 5 assessment tasks to complete the AI/GL award so that you can start work at your contracted centre.

What we expect from you:

  • Full attendance and input on all sessions during the course
  • To provide evidence of all qualifications and the right to work in the United Kingdom
  • To abide by the guidelines set by the Course Director during your induction meeting

AI/GL Training Course FAQ’s

How much does the course cost?

Absolutely nothing! Just get yourself to the training centre and we will provide your training, accommodation and meals free of charge.

What to bring

  • Original certificates for National Governing Body qualifications. Including: First Aid certificates.
  • Warm clothes, waterproofs (activity sessions are outdoors in all weathers). Please remember that you will be training in view of PGL guests, and as such clothing should be appropriate and free from offensive slogans/pictures
  • Enough personal toiletries for a few weeks
  • Money - some venues do not provide easy access to a bank or cash machine
  • Pen & paper for taking notes
  • Your original Overseas Police check if you have one
  • Right to work ID

Confirming your arrival?

Please arrive during the times detailed on your course information sheet, there will be a driver available to collect you from local bus/train stations.

Please ensure you call the Recruitment Team to confirm your arrival prior to the course start date. If anything changes on the day of travel please call the Training Centre directly.

Can I arrive the evening before?

Unfortunately not, as our centres are full with PGL guests we cannot accommodate anyone the evening before the course is due to start. Most centres have B&B accommodation locally that you may wish to look into.

I’m not sure I have the required ID for Right to work or my DBS Check?

You must call the Recruitment Team on 0844 371 0123 as soon as possible. If you arrive to the course without the correct ID you will be asked to leave centre.

What accommodation will I get for the course?

Generally you will be accommodated indoors in same sex dormitories or rooms, bedding will be provided for you. On occasion you may be required to move rooms during the course; this is entirely dependent on guest bookings.

Depending on the location of your training, accommodation may be indoors or, if the course is after April 1st, in tented accommodation. You will be accommodated in same sex dormitories or tents and bedding is provided.

What happens if I do not pass the assessment?

In order to pass the course you will need to pass the 5 assessment tasks. 2 of these are assessed deliveries; the remaining 3 are multiple choice question papers. Your Team Leader will ensure that you are prepared for the assessments and have all the information and resources you require. Should you require any additional assistance this will be supported, but if we don’t know we can’t help, so please ensure that you disclose any additional needs to us. In addition to the assessment we also require you to be punctual, committed and behave in an appropriate manner for someone living on a residential children’s centre.

If you do not pass the required assessment you will be asked to leave centre and return home, you would have the opportunity to return the following year to try again.

Can I go home in-between the course and my contract start date?

If your contract is due to start straight after the course ends, PGL will be arranging your travel, so it is unlikely there will be time to stop off anywhere. If you are using your own transport and it is on the way, by all means, but you will be expected at centre as per contract start date.

I’m part way through the course and don’t think it’s for me?

Talk to your Team Leader, or the Course Director, they will be able to discuss any concerns you may have, offer advice and feedback on your progress to date. If after this you are still uncertain we will be happy to discuss any other options that are then available to you.

How will I get from my training centre to the centre I am working at?

The training centre and the centre to which you have been appointed may be the same; In this case no transfer will be necessary. If you are travelling to a different centre PGL will arrange it for you. This may be on public transport; we would ask that you consider this while packing as you may also be issued your uniform prior to leaving your training venue.

Please note that we do not cover any travel costs to the training centre, or transfer travel costs if you wish to use your own transport. If your contract starts later in the season you will be expected to arrange your travel home after the training period.

Can't find the answer you are looking for?

Call the Recruitment Team on 0333 321 2123  and we will be able to help with any further queries.

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Key PGL Facts

Key PGL Facts

Need more convincing to apply? Surely not, but if so – here are a few ‘must know’ key facts:

  • we employ over 3,000 people every year
  • over 400,000 guests visit a PGL centre every year
  • we are old! We have been providing activity holidays since 1957 (almost 60 years)
  • we have the most competitive staff package
  • we are the employer of choice within the outdoor activity industry!