Parent Guide
getting your child there

  • Getting your child there

Getting there is easy!

Getting your child to and from our centres couldn’t be easier. You can drop off your children at any of our UK centres but if your chosen centre if too far away to easily drive, you may wish to use one of our superb PGL Escorted Travel service options. This way, you can be sure that your child reaches us safely.

We offer a wide range of travel options:

Self-drive

If you plan to drop off your children at our centres yourself, please find below the arrival and departure times.

Self-drive - arrival times
Holiday/Duration Arrive Depart
7 nights Saturday between
15.00 - 17.00 (First meal: dinner)
Saturday between
09.00 - 11.00 (Last meal: breakfast)
4 nights (tue-sat) Tuesday between
11.00 - 12.00 (First meal: lunch)
Saturday between
09.00 - 11.00 (Last meal: breakfast)
4 nights (mon-fri) Monday between
08.30 - 09.00 (First meal: lunch)
Friday between
17.30 - 18.00 (Last meal: lunch)
3 nights Saturday between
15.00 - 17.00 (First meal: dinner)
Tuesday between
13.00 - 14.00 (Last meal: lunch)
3 days (2 night) 'Introductory Adventure' Tuesday between
08.30 - 10.00 (First meal: lunch)
Thursday between
18.30 - 19.30 (Last meal: dinner)

Directions to each of our centres are provided in the 'Welcome Pack' document, which is available to view or download within your MyPGL account once you have made a booking.  

If you cannot arrive between these times, please give our Holiday Consultants at least three days notice of your expected arrival time. Please call them on 0333 321 2114. We make a £10.00 per hour charge per child where children are dropped off earlier, or depart later, than the times above and require at least 3 days notice to be able to confirm. In these circumstances children will be supervised by PGL Staff with some entertainment provided (e.g DVD or board games). 

Fully Escorted Travel

PGL Travel Couriers travels with all children from the meeting point, where they are signed in, to arrival at the centre. On return, we escort all children back to the meeting point, where our Travel Couriers will remain on duty until all children are collected.

PGL's Fully Escorted Travel services to and from UK centres are available in the Summer on Saturdays (see table below for exact dates for each PGL centre).  With PGL staff supervision all the way to and from the centre, Fully Escorted Travel is a popular choice with many parents. Most journeys are by coach (fitted with lap belts). Some also include rail travel, such as the journey from London to Beam House, or a short ferry crossing in the case of Little Canada.

For children on holiday in the UK for more than one week, escorted intercentre transfers are also available between most centres.

IMPORTANT NOTE: Our 2018 services, with dates and prices will be available by the end of 2017 and can be added to an existing booking or booked at the time of booking your Adventure Holiday. The dates and prices below show last year's schedule as a guide to how our routes work and what might be available for our 2018 service and should not be taken as confirmation of availability or prices.

 

2017 travel dates for Escorted Travel (2018 detail available by the end of 2017)
Centre First inbound
(travel to centre)
First outbound
(return from centre)
Last inbound
(travel to centre)
Last outbound
(return from centre)
Beam House 22/07 29/07 19/08 26/08
Boreatton Park* 22/07 29/07 19/08 26/08
Hillcrest 22/07 29/07 05/08 12/08
Liddington 15/07 22/07 19/08 26/08
Little Canada* 22/07 29/07 19/08 26/08
Marchants Hill* 15/07 22/07 19/08 26/08
Osmington Bay 15/07 22/07 19/08 26/08
Tregoyd House 05/08 12/08 05/08 12/08
Windmill Hill 15/07 22/07 19/08 26/08

*Please note: The end dates shown above are the dates on which the route terminates and therefore only return travel from centre to the original drop off / collection point is available therefore it is not possible to book outbound travel to PGL centre's on these dates.

With the exception of :

  • London Central to Marchants Hill and Boreatton Park, travelling to centre on the 26/08 and return on the 02/09
  • Portsmouth and Southampton to Little Canada routes which run 15/07 to 02/09
Fully Escorted Travel service - UK centres A-M return prices for 2017 holidays (single prices in brackets)
Drop Off / Collection Point Beam House Boreatton Park* Hillcrest Liddington Little Canada*
Birmingham International Airport - £60 (£36) - - -
London Central - Victoria Station - £115 (£69) £105 (£63) £90 (£54) £115 (£69)
London Paddington (escorted rail travel) £149 (£90) - - - -
London - Kempton Park - £89 (£53) £79 (£47) £59 (£35) £70 (£42)
London St Pancras International (Eurostar) - £185 (£111) £175 (£105) £155 (£93) £179 (£107)
London Heathrow Airport - £185 (£111) £175 (£105) £155 (£93) £185 (£111)
London Gatwick Airport - £185 (£111) £175 (£105) £155 (£93) £185 (£111)
Oxford - £69 (£41) - - -
Portsmouth (also available Mon-Fri from 15/07 to 02/09) - - - - £40 (£24)
Southampton - - - - £40 (£24)
Fully Escorted Travel service - UK centres M-Z return prices for 2017 holidays (single prices in brackets)
Drop Off / Collection Point Marchants Hill Osmington Bay Tregoyd House Windmill Hill
London Central - Victoria Station £80 (£48) £109 (£65) £115 (£69) £90 (£54)
London - Kempton Park £50 (£30) £69 (£41) £89 (£53) £59 (£35)
London St Pancras International (Eurostar) £135 (£81) £169 (£101) £185 (£111) £145 (£87)
London Heathrow Airport £135 (£81) £169 (£101) £185 (£111) £145 (£87)
London Gatwick Airport £135 (£81) £169 (£101) £185 (£111) £105 (£63)

More detailed travel information

If you have chosen to use our Fully Escorted Travel Service, you will be provided full information in our 2018 Escorted Travel leaflet, this can be viewed below when our 2018 prices and dates have been made available to book.  A copy will also be available to download from your MyPGL account, or be posted to you before your child travels. 

This leaflet covers everything from PGL Fully Escorted Travel documentation to meeting and departure times. It also has all the information about Kempton Park, our central hub for all of our Fully Escorted Travel routes and waiting times.

 

If you are delayed on your journey and think that you may miss your pick up or drop off, please telephone the PGL Travel Line (for use on the day of travel) on 01989 766 203. If calling from overseas please call +44 1989 766 203.

Airport/Eurostar services

For children travelling from outside the UK, we offer an Escorted Travel service to our centres from Heathrow, Gatwick and Birmingham International airports and the London Eurostar Terminal.

If you wish to book one of these services, we will need to know all the details of the Eurostar service or flight that your children will be using before we can confirm your booking on our connecting service.

IMPORTANT NOTE: Our 2018 services, with dates and prices will be available by the end of 2017 and can be added to an existing booking or booked at the time of booking your Adventure Holiday. The dates and prices below show last years schedule as a guide to how our routes work and what might be available for our 2018 service and are therefore not to be taken as confirmed availability or prices.

Heathrow, Gatwick, Birmingham Airports: If you are not able to book flights which land/take off within the hours shown below, please contact us for a quotation.

*Eurostar London St Pancras International: The times below are the meeting times based on current published timetables and can occasionally be altered by timetable changes. When booking your train tickets, if the times below are not available please contact us so we can advise which trains are suitable and connect with our escorted travel network.

Please note: under 12 year olds must travel with a responsible person aged 16 or older. 12 to 15 year olds can travel on their own, as long as they've got a fully completed Eurostar Unaccompanied Minor Form. This can be downloaded here. This must be signed by their parent or legal guardian (or by a responsible adult given consent by the parent or legal guardian) at the station in the presence of a member of the Eurostar team. Any guests aged 16 or over can travel by themselves, as long as they've got all the usual travel documents and meet all the legal requirements.

2017 Airport/Eurostar pick up/ drop off times (UK times)
  Saturday arrivals: meeting times* Saturday departures: meeting times*
Heathrow International Airport 09.00 - 13.00 15.00 - 19.00
Gatwick International Airport 09.00 - 13.00 15.00 - 19.00
Birmingham International Airport 10.00 - 14.00 12.00 - 16.00
Paris - Eurostar
London St Pancras International
10.39 arrival  16.31 departure (If this train is unavailable the next train departs at 17.31)
Brussels - Eurostar
London St Pancras International
09.57 arrival  16.04 departure 

Please note: The end dates shown below are the dates on which the route terminates and therefore only return travel from centre to the original drop off / collection point is available therefore it is not possible to book outbound travel to PGL centre's on these dates.

2017 Airport/Eurostar Prices (single prices in brackets)
Centre Birmingham International London Heathrow London Gatwick London St Pancras Int (Eurostar)
Boreatton Park £60  (£36) £185 (£111) £185 (£111) £185 (£111)
Hillcrest - £175 (£105) £175 (£105) £175 (£105)
Liddington - £153 (£93) £153 (£93) £155 (£93)
Little Canada - £185 (£111) £185 (£111) £185 (£111)
Marchants Hill -

£135 (£81)

£135 (£81)

£135 (£81)

Osmington Bay - £175 (£105) £175 (£105) £175 (£105)
Tregoyd House - £185 (£111) £185 (£111) £185 (£111)
Windmill Hill - £145 (£87) £145 (£87) £145 (£87)

Station transfer - escorted service to and from nearest rail stations

We offer a pick-up service from the station nearest to each centre. If you are accompanying your child on the train journey, there is no minimum age limit but if your child is travelling unaccompanied by rail, the minimum age at which train operators will permit this is 12.

This service ensures your child is escorted safely by PGL staff from the arrival station to the centre, and vice versa. PGL's responsibilities begin and end when your child has been met from or placed on the train. Our staff will meet arrivals at the station between 15.30 and 16.30 and at the end of the holiday, they will return guests to the station for trains departing between 09.00 and 10.00. This service is only available for Saturday arrivals and departures to and from the stations listed below within the date bands shown (with the exception of Little Canada where it runs on Mondays and Fridays too). Please note this service does not include rail tickets, which you must book and give to your child in advance (including return tickets at the end of the holiday). Tickets can be handed in for safe-keeping once your child has arrived at our centre.

If you intend to use this service, we ask that you also read and follow the British Transport Police's guidelines for 'Unaccompanied Children', which you can view here.

In particular, we would recommend that you provide a mobile phone for your child and the means to charge it if they are travelling unaccompanied, to or from our centre by train so that you have a means of contact with them whilst they are not in the care of PGL.

Station transfer -return prices (single prices in brackets)
 Station and meeting point Nearest rail station
Barnstaple (Beam House)
There is one platform in the station. Staff will meet passengers as they disembark.
£38 (£23)
Shrewsbury (Boreatton Park)
Passengers need to make their way to the main entrance and exit barrier where staff will be waiting by the ticket office.
£42 (£25)
Grantham (Caythorpe Court)
Passengers need to make their way inside to the main foyer where staff will be waiting.
£42 (£25)
Pitlochry (Dalguise)
Passengers need to make their way to the main entrance and exit barrier where staff will be waiting.
£42 (£25)
Hereford (Hillcrest)
Passengers need to make their way to the main entrance where staff will be waiting at the Ticket Office.
£42 (£25)
Swindon (Liddington)
Passengers need to make their way outside where staff will be waiting outside the main exit on street level.
£38 (£23)
Portsmouth Harbour Station (Little Canada)
Passengers need to make their way to platform 1 where staff will be waiting next to the Wightlink Fastcat entrance.
£40 (£24)
Haslemere (Marchants Hill)
Passengers need to make their way to the main entrance and exit barrier where staff will be waiting.
£38 (£23)
Weymouth (Osmington Bay)
Passengers need to make their way to the end of the platform where all 4 platforms meet and staff will be waiting.
£42 (£25)
Abergavenny (Tregoyd House)
Passengers need to make their way to the only entrance/exit where staff will be waiting.
£49 (£30)
Lancaster (Winmarleigh Hall)
Passengers need to make their way to the main entrance where staff will be waiting at the Ticket Office on the Northbound platform.
£42 (£25)
Polegate (Windmill Hill)
Passengers need to make their way to the main entrance where staff will be waiting at the Ticket Office.
£42 (£25)

Travelling to our French centres

If your child has been booked on to a PGL Adventure Holiday in France, you will be able to download a copy of the French Welcome Pack from your MyPGL account (or one will be mailed to you if you before they travel.) In this you will find all of our French travel information, information about travel insurance, checklists and more.

Please see below for an overview of our French travel procedures, including all of the important information you may need before your French Welcome Pack is available:

Guests will be picked up in Manchester, Birmingham, London, Dover or Folkestone. Please check on your final booking confirmation that the correct pick-up point has been booked. Please ensure that you arrive in plenty of time as we cannot wait for late arrivals. If you are delayed, please call the PGL Travel Line on 01989 766 203. See the tables below for arrival and departure times for our French holidays and the meeting points. 

Arrival and departure times for meeting points on French holidays
Holiday Outward timings Return timings
Paris and Disneyland® Paris (GR7) 06.00 meet Manchester
07.45 meet Birmingham
11.15 meet London
13.15 meet Folkestone
21.30 arrive at holiday centre
06.30 depart holiday centre
11.35 arrive Folkestone
13.30 arrive London
16.30 arrive Birmingham
18.30 arrive Manchester
Mediterranean Watersports (MW8) 06.30 meet Manchester
08.15 meet Birmingham
11.45 meet London
14.45 meet Dover
09.45 arrive at holiday centre
18.45 depart holiday centre
11.45 arrive Dover
14.00 arrive London
17.00 arrive Birmingham
19.00 arrive Manchester

Two Centre Adventure (MA8) + (MA8A)

06.30 meet Manchester
08.15 meet Birmingham
11.45 meet London
14.45 meet Dover
09.00 arrive holiday centre
18.45 depart holiday centre
11.45 arrive Dover
14.00 arrive London
17.00 arrive Birmingham
19.00 arrive Manchester

All timings are local and correct as at February 2016. We reserve the right to change timings if necessary. 

UK meeting points
Meeting point Location
Manchester National Express Central Coach Station, Chorlton Street, Stand 7/8, which can be accessed through door 'D'. (M1 3JF). 
Birmingham M6 Southbound (outward)/ Northbound (return), Hilton Park Services, Essington, Wolverhampton, Staffordshire. Just inside the main entrance to the cafe/ services building. (WV11 2AT).  
London Green Line Coach Terminal, Victoria. Coach stop 3, Bulleid Way (Entrance off Elizabeth Bridge opposite Victoria Coach Station). (SW1W 9TP).
Dover  Wait inside the door of the Passenger Departures Hall, Eastern Docks, (Dover not available for holidays to Château de Grande Romaine). (CT16 1JA).
Folkestone  Folkestone Stop Services 24 at Junction 11 on the M20. PLease meet just inside the main entrance of the building. (CT21 4BL). 

Important information if booking our travel services

PGL travel services - important information 

  • If you wish to use any PGL travel service, it must be booked at least seven days prior to departure.
  • If you cancel travel arrangements within 14 days of travel, please be advised that all fees are forfeited. This needs to be confirmed in writing via email to holidays@pgl.co.uk.
  • It is important that you supply us with any flight/ Eurostar services that you have booked yourself, at the time of booking your holiday with us. It is not possible to book a PGL holiday until you have booked and confirmed your on going travel details and provided us with them (e.g flight/ Eurostar times). 
  • Prior to the day that you are using a PGL travel service, any queries should be directed to our office-based team on 0333 321 2114. If you have a query on the day of travel please call the travel line on 01989 766203