How to book
Making a booking with PGL couldn’t be simpler and our friendly Customer Service Team is on hand to help and give advice every step of the way, from your initial enquiry until you return home from your trip.
Call us on 0333 321 2116, our office is open Monday to Friday 8.30am - 5pm.
Your booking arrangements will be looked after personally by one of our experienced Customer Support Team at Head Office who will be on hand to offer any assistance needed.
To make sure you get the dates and centre you want, call us on 0333 321 2116 to make a no-obligation provisional booking. We will then reserve the space and send you a booking form. You will then be emailed a link to your booking details on MyPGL. This is a secure, password-protected section of our site where you can view your booking information and download useful forms.
You will receive a provisional booking pack containing your Booking Form and a range of promotional material to help promote your trip including a party leader booking guide which details each stage of the booking process, and provides you with tips, support and answers to frequently asked questions.
Return your completed Booking Form with first deposits for each paying member of the party. .
An interim payment per paying person is due 8 weeks after the first deposits are paid.
The final balance is payable 8-10 weeks prior to departure. Four weeks before travel, providing payment and paperwork have been received by PGL, we will forward your final travel details, itinerary and luggage labels.