Frequently asked questions
Check out the video for answers to our most-asked questions. Answers to lots of other things we get asked are below. Please use the Contact Us page or send us a direct message via social media on Facebook if your question isn't here and we will get back to you.
Yes! We've put together a short video with some hints to help your PGL application here.
To live residentially on a PGL site or work in our Activity Team you'll need to be 18 years old when you start work with PGL. However, if you're not 18 yet, we've put together a great video of tips of your options and things you can do to make sure you're good to go when you turn 18.
Any UK citizen wishing to work with children or other vulnerable members of society needs to receive a clearance from the Disclosure and Barring Service (DBS).
The Disclosure is an impartial and confidential document that details an individual’s criminal record, and where appropriate, details of those who are barred from working with children and vulnerable adults
After you have submitted your PGL online application you’ll receive a link via email to apply for DBS clearance. Your application will only be processed once you have completed both a PGL application form and an online DBS application form.
For our full FAQ on the DBS check click here.
If you are applying from overseas, you must send a Certificate of Good Conduct which you can obtain from your local police office, with your application. When applying on-line, please also send a copy of the certificate via email to email@example.com.
For more useful information for overseas applicants please click here.
Yes! But please be advised that as PGL Travel is a UK based company, in order for us to acquire the necessary legal paperwork required to place you in one of our activity, tour leader or guestcare roles in France you must:
- Hold a valid UK, EU or Swiss passport
- Hold a UK National Insurance Number
- Currently be registered to a fixed address within the UK
Please note: Regrettably, if you are currently registered to a fixed address in the Channel Islands or Isle of Man, it is not possible to obtain the necessary legal paperwork required to post you overseas at this time.
For hospitality and support roles, the employing Company will be through the local French Company (which is part of the PGL Group) and employment will be on a French contract. You must therefore have the legal right to work in France. Further detail with regard to any employment in France with the PGL Group will be outlined in your terms and conditions of employment following an offer of employment.
Yes! If you’re the right person for the job then we want you! We value the skills and abilities you have to offer and can make reasonable adjustments to the workplace or job role to help you make a success of it.
Please apply or feel free to get in touch if you have any specific questions. PGL are proud to be part of the Government’s Disability Confident campaign.
Yes. The recruitment office is open 8.00am – 5.30pm Monday to Friday. You can contact the PGL Recruitment Team by phone, fax or email. Outside of office hours you can leave a message on the answer phone and we will call you back.
Phone 0333 321 2 123 (from overseas please call 0044 1989 767833)
We have great opportunities for people looking for a college placement for a minimum of eight weeks and each year over 100 people come to PGL for this reason. We are keen to offer placements for students of water and/or land-based outdoor activities, sports, hospitality, catering, Field Studies, and French.
Unfortunately we are unable to facilitate short-term school work experience placements (i.e. one or two weeks or one day a week).
To apply to join us for your college work placement, email firstname.lastname@example.org and Dave will guide you through the simple process. You must be at least 18 years of age at the start of your contract and be available to stay for at least eight weeks. Your placement period can last as long as necessary, although we take on very few people to work just over the summer months, so the earlier you are available, the better chance you have of being successful. Most students come to PGL from April - September, but we accept work placement students all year round.
With Work Placements with PGL, there’s no need to find accommodation in a new town, pay for utilities bills etc. PGL takes care of all of this. We offer a great package for all work placement students which includes free accommodation and meals, plus a generous allowance. We’ll also provide transport to resort from a UK departure point if working overseas, and much more.
If your college tutor needs to visit you during your placement, you can arrange this with your manager once you're on centre. Unfortunately we are unable to offer placements to anyone under 18, or for periods shorter than eight weeks. Many PGL staff, including some of our managers and head office team began working for the company on a work placement, returned after finishing college and have made their career in the outdoors industry with us.
No. We welcome applications from overseas residents and believe that cultural diversity amongst our staff team is invaluable. You MUST hold the relevant work permit or visa before applying to us and send a photocopy to us along with your application to prove your eligibility. If you apply online, you can scan and fax or email a copy to us, but you will need to bring the original documents with you when you arrive to start work, should you be offered a contract.
To work at PGL you must be legally entitled to work in the UK. If you are applying from overseas, you must send proof of your right to work in the UK with your application form.
PGL are unable to assist with or apply for a work permit/visa on behalf of an applicant and are unable to offer you a job if you do not have the correct work permit.
All our staff accommodation is at the centre. The majority is shared, with communal social areas, separate showers and toilets. Depending on the time of year that you arrive, your accommodation may be indoors, such as shared house, wooden cabin or chalet, or could be a single or shared large frame tent.
In Northern France all accommodation is indoors in shared rooms and in southern France all staff share large frame tents. Further information about each centre's staff accommodation can be found on the relevant centre info page.
Unlike our roles in the UK, all of our instructors working at our locations in Southern France require activity qualifications, especially BC or RYA awards. This is because the majority of our centres in these regions focus on watersports.
Unfortunately not. You will be sharing accommodation and it's not fair on your room-mate to bring a pet along.
No. Staffing our centres with the right people, holding the correct qualifications, personalities, skills and experience is like a big jigsaw. As the season progresses we may have fewer roles available, so the earlier we receive your application, the more chance you have of being offered your preferred job and location.
Key PGL Facts
Need more convincing to apply? Surely not, but if so – here are a few ‘must know’ key facts:
- we employ over 3,000 people every year
- over 400,000 guests visit a PGL centre every year
- we are experienced! We have been providing activity holidays since 1957, more than 60 years!
- we have the most competitive staff package
- we are the employer of choice within the outdoor activity industry!