Working as a Centre Support Assistant
Combining several different roles on a rota basis, Centre Support Assistants take responsibility for the presentation and upkeep of the centre - turning their hand to a number of different tasks.
The role of Centre Support Assistant offers individuals a chance to work as part of a highly motivated team, in a professional, friendly and supportive environment. As a Centre Support Assistant no two days would be the same as you contribute to the general presentation of the centre and ensure it is well maintained and looked after.
£500 Thank you bonus
Earn up to £20,475 (pro rata) per year
Full time position
Progression opportunities available
At some centres this role is combined with driving duties, particularly at our sites in France. In this role you may have the opportunity to try your centre's activities during your free time, building up your personal competency in the process. You may also participate in evening entertainments for our guests.
Skills
If you're looking for a gateway into a career in the outdoors but as yet hold no formal qualifications or experience in working with children, this could be the position for you. No formal qualifications are necessary for this role as full training will be provided.
We're looking for people who are enthusiastic; enjoy working as part of a fast-paced team and who are willing to learn. Many of our Activity staff originally joined PGL in this role.
Key Responsibilities
The cleanliness and appearance of the amenities at all our centres is vitally important and is often the first thing noted by our guests.
The role itself may vary between centres and will include maintaining the cleanliness and hygiene standards of all staff and guest accommodation.
Learning and Development
When you start your job as a Centre Support Assistant you will have the opportunity to gain invaluable knowledge, skills and experience whilst working towards nationally recognised qualifications, all free of charge. Previous experience is a bonus but is not vital. If you are new to PGL and/or have catering experience within the sector you will be enrolled onto our Facilities Services Apprenticeship Programme.
This is delivered and assessed in the work place and is supported by a comprehensive centre induction, job specific training, workbooks, one-to-one observations with verbal and written feedback, and regular performance reviews. All of this will count towards the achievement of your facilities services apprenticeship.
Progression Opportunities
There are a number of opportunities for you to extend your experience, knowledge and skills at PGL. We encourage all our employees to create and maintain a Personal Development Plan (PDP) that can be used to identify and work towards their career goals.
This is supported by our extensive range of formal and informal development opportunities. Career progression routes for Centre Support Assistants include Supervisory roles in one of our Hospitality or Support Team Departments.
Staff Package
As a Centre Support Assistant, you can expect to earn between £1,626 and £1,707 a month, working full time, five days a week.
PGL provide and fund a variety of excellent training and qualifications opportunities, allowing you to develop your career and expand your possibilities with no charge. Your uniform is also provided for you, and we offer a 20% discount to all colleagues in our on-site stores.
In addition, we have optional accommodation and meals packages that allow you to benefit even more from your PGL experience.
Our fabulous on-site accommodation will allow you to save whilst letting you make the most of frequent staff social events, including sports clubs, games groups and karaoke nights. With all bills and utilities covered, you’ll still earn up to £273 a week.
Our meals package will provide you with three nutritional meals every day for only £46.00 a week. We can cater to all dietary requirements, and have daily breakfast, lunch and dinner options available alongside a diverse salad bar. As part of the meals package centres will also offer special themed meals at select points during the year.
Where you can do this Role
Location
Availability

Key PGL Facts
Need more convincing to apply? Surely not, but if so – here are a few ‘must know’ key facts:
- we employ over 3,000 people every year
- over 400,000 guests visit a PGL centre every year
- we are experienced! We have been providing activity holidays since 1957, more than 60 years!
- we have the most competitive staff package
- we are the employer of choice within the outdoor activity industry!
“I have truly enjoyed working for PGL.”
Rachael, Housekeeping, Marchants Hill