Working as a
Get started in the fast-moving retail industry.
Our modern retail outlets are an outstanding place to get you started in one of the UK’s biggest industries. Retail is all about customer service – helping our guests, supplying them with what they need, and ensuring they have a seamless and positive experience. Whether it’s working in our shops, our bars, or assisting our Housekeeping team, we give you the opportunity to thrive and develop the skills required to be a success in retail.
We will help you build on your customer focus and your ability to manage yourself, and our training programme will ensure you progress and develop your all round skills. From serving guests and keeping records of stock, to ensuring takings balance and maintaining high levels of customer service with the guests you interact with; you’ll flourish in our fun, friendly and supportive work environment. As a Retail Assistant you’ll be in the thick of the action in the buzz of the bars and the frenzy of the shops.
If you have not yet gained any qualifications or have no experience working with children this might be the ideal role for you; many of our current Activity staff started in a Retail role. We welcome applications from people who can demonstrate the following:
- The ability to thrive and enjoy working as part of a fast-paced team.
- A willingness to learn.
- Excellent customer service skills.
All of our centres have a gift and tuck shop where guests can buy all manner of PGL related goodies as well as refreshments, souvenirs and confectionery. Some of our larger centres also have onsite bars which are open in the evening for PGL’s adult guests and staff – these are also staffed by our Retail Assistants.
At some of our smaller centres this role is combined with that of housekeeping or General Assistant so you will spend your time between the roles. The gift and tuck shops are open on a daily basis and are where you will predominantly be based. You may have the opportunity, in your spare time, to participate in evening entertainments/activities with PGL guests and build up your skills, competencies and confidence.
PGL offer a competitive wage along with an industry leading food and accommodation package for residential roles.
Your wage will be dependent on a range of factors such as age, role, location, hours of work, qualifications and experience.
Find out more about the PGL package.
Key PGL Facts
Need more convincing to apply? Surely not, but if so – here are a few ‘must know’ key facts:
- we employ over 3,000 people every year
- over 400,000 guests visit a PGL centre every year
- we are experienced! We have been providing activity holidays since 1957, more than 60 years!
- we have the most competitive staff package
- we are the employer of choice within the outdoor activity industry!