Covid-19 Info

Covid-19 Information

Safe and Secure at PGL

We've always prided ourselves on delivering very high safety standards whilst putting our guests at ease to be able to simply enjoy their holidays. When visiting any of our centres you can expect to see the below changes in place. 

Maintaining personal space: 

• Signage
• Screens/measures to maintain personal space at reception
• Enhanced arrivals procedures
• Use of PPE
• Revised room layouts

Enhanced hygiene measures:

• Use of hand sanitisers
• Increased cleaning of frequently touched surfaces
• Not entering guest rooms to clean during a stay unless requested
• Increased hand washing routines
• Deep clean treatments for all accommodation between stays
• Additional staff training

Covid Guarantee:

In order to ensure that our customers feel secure in making a booking during these changing times we have also introduced our 'Covid Guarantee'. Find out full details here.

We hope that the information above outlines how we are working to provide a fun and enjoyable experience for all guests, whilst reducing the spread of Coronavirus and safeguarding all guests and staff. However, if you have any questions prior to travelling with us then please do not hesitate to contact our customer team on 0333 321 2114, who will be more than happy to help.