Peace of mind
Yes, for all staff the Disclosure and Barring Service* (DBS) ‘Barred List’ is checked and an ‘Enhanced’ check is applied for.
Non UK residents are subject to the equivalent checks in their home country.
*Protecting Vulnerable Groups (PVG) Scheme in Scotland
Yes, all our instructors are carefully selected, highly trained and meet the requirements laid down by national governing bodies, including The Adventure Activities Licensing Authority (AALA), The British Activity Providers Association (BAPA) and the Council for Learning Outside the Classroom (LOtC).
For many children, part of the learning experience is about being away from home, sometimes for the first time. We would ask parents to allow their children to settle in and enjoy the experience.
If you need to contact your child urgently, we will of course organise this. However please bear in mind that many of our sites are very large and your child may be a long way from the phone when you call.
Water confidence is adequate for some activities and we will make alternative arrangements so that your child does not miss out.
If the Party Leader is aware of this, we will be happy to arrange a birthday card and a V.I.P sticker entitling the birthday boy or girl to special privileges throughout the day; for example queue jumping for meals and activities. Happy Birthday will be sung during the day in an appropriate place.
We include insurance for UK based schools for all our trips. Please refer to the Party Leader for further information about insurance cover.