Peace of mind

Parent Guide

Are your staff DBS checked?

Yes, for all staff the Disclosure and Barring Service* (DBS) ‘Barred List’ is checked and an ‘Enhanced’ check is applied for.

Non UK residents are subject to the equivalent checks in their home country.

*Protecting Vulnerable Groups (PVG) Scheme in Scotland

Are your activity instructors qualified?

Yes, all our instructors are carefully selected, highly trained and meet the requirements laid down by national governing bodies, including The Adventure Activities Licensing Authority (AALA), The British Activity Providers Association (BAPA) and the Council for Learning Outside the Classroom (LOtC).

See details of our Operating Standards, Codes of Practice and Risk Assessments.

Is my money safe with PGL?

Yes, PGL is a well-established company and we are members of ABTA and ATOL* holders.

*for any booking made with PGL Air Travel Ltd.

Can I contact my child while they are away?

For many children, part of the learning experience is about being away from home, sometimes for the first time. We would ask parents to allow their children to settle in and enjoy the experience.

In the case that you need to contact your child, please contact the teacher or Party Leader in charge of the trip on the emergency number they have provided you with.

My child can’t swim, can they still take part?

Water confidence is adequate for some activities and where it is not we will make alternative arrangements so that your child does not miss out.

It is my child’s birthday whilst they are away, can you help them celebrate?

If the Party Leader is aware of this, we will be happy to arrange a birthday card and a VIP sticker entitling the birthday boy or girl to special privileges throughout the day; for example queue jumping for meals and activities. Happy Birthday will be sung during the day in an appropriate place.


We include insurance for UK based schools for all our trips. Please refer to the Party Leader for further information about insurance cover.