How to book
Making a booking
Making a booking with PGL couldn’t be simpler and our friendly Customer Service Team is on hand to help and give advice every step of the way, from your initial enquiry until you return home from your trip.
Call us on 0333 321 2116, our office is open Monday to Friday 8.30am - 5pm.
Your booking arrangements will be looked after personally by one of our experienced Customer Support Team at Head Office who will be on hand to offer any assistance needed.
To make sure you get the dates and centre you want, call us on 0333 321 2116 to make a no-obligation provisional booking. We will then reserve the space and email you a link to MyPGL. This is a secure, password-protected section of our website where you can view your booking information, online forms, and download useful promotional material.
Send us first deposits for each paying member of the party.
An interim payment per paying person is due 8 weeks after the first deposits are paid.
The final balance is payable 8-10 weeks prior to departure. Four weeks before travel, providing payment and paperwork have been received by PGL, we will forward your final travel details and itinerary.
It is normally possible for most schools and some other groups to reclaim VAT on those elements of the trip for which VAT is chargeable*.
To ensure successful recovery of VAT, please consider the following points:
For schools with a separate LA funded bank account, please ensure that all payments including first deposits are made directly from this account. This should enable your school to recover VAT from your LA, who in return can recover sums due from HM Revenue and Customs.
If you do not have an LA funded bank account, it is likely all payments will need to be made directly to your LA. Please contact your LA Finance Officer at the earliest opportunity to discuss procedures for recovering VAT.
Independent schools, academies and other groups registered for VAT purposes should be able to recover the VAT shown on your invoice through the normal channels from HM Revenue and Customs.
*VAT is applicable on UK trips only.