Insurance for a PGL Youth or Uniformed Group Trip

PGL Travel Insurance is included as standard on PGL trips, unless otherwise stated.

Our insurance has been tailor-made to match the activities provided by PGL and to provide additional cover and protection for schools and groups.

ARRANGING YOUR OWN TRAVEL INSURANCE

There are many different travel insurance policies available, and you are welcome to make your own arrangements. We would, however, ask that you check the cover carefully to ensure that it meets your needs and provide us with details of your insurer. Should you not require our insurance policy, please contact us so that we can remove it from your package and the cost be reduced appropriately.

INSURANCE POLICY DOCUMENTS

As with any insurance, it is important that you read the policy document to check it is suitable for all members of your group. We recommend you include links to the insurance documents in any letters to parents or pre-booking presentations, so that parents, other teachers and Party Leaders travelling can also ensure the cover is correct for their child and themselves.

CANCELLATIONS

If a guest must cancel due to illness (eg. sickness, diarrhoea, flu) the cost for any cancellation fees can usually be claimed back, minus any policy excess amount. If someone in your group falls ill before travel, please let us know as soon as possible, providing the guest's name. Once the trip has taken place, we will send the paperwork you'll need to support your claim and details on how to initiate your claim via the insurer.

CURTAILMENT

If a guest needs to leave the trip early for illness or another reason covered by the insurance, the unused part of the trip can also be claimed back. Let us know as soon as possible, with the guest’s name and the date/time they left. We can then work out the amount that can be claimed and send over the paperwork to help with the insurance process.

HELPFUL TIP

Whether it’s a cancellation or curtailment, we strongly recommend collecting any evidence that supports the claim (like a doctor’s note), as insurers will usually ask for this.