At our head office in Ross-on-Wye, our team is responsible for the smooth running and coordination of your booking, from initial enquiry and planning through to completion. So whether you are a first time Party Leader or you have arranged trips before, PGL makes organising your trip simple and straightforward.
Our advisers have an in-depth knowledge of all our courses and centres and will help you make the best decision to suit your requirements.
With your provisional booking we will send an email linking your booking to MyPGL, where you can view details of your booking as it progresses. You will also have access to useful downloadable resources which will help you promote the trip to your students and their parents/guardians, including:
In addition you’ll find insurance documents, risk assessments, safety information, kit lists and other information to help you organise a successful trip.
Once you arrive at your chosen PGL Centre, there is a whole team of professional, trained staff, dedicated to looking after you and your group, who will work in partnership with you to ensure that your stay is both rewarding and fun.
For more detailed information regarding responsibilities whilst on centre, please refer to 'Safety on Centre - supervision and support'.
For your peace of mind there is a 24 hour PGL emergency contact available at all times during your trip. Contact numbers will be provided before you travel.
